Refund and Returns Policy for Hair Deluxe Cosmetics

14-Day Return Policy

We want you to be completely satisfied with your purchase from Hair Deluxe Cosmetics. If for any reason you are not satisfied with your purchase, you may return it within 14 days of receiving it for a refund or exchange.

Initiating a Return

To initiate a return, please contact our customer service team via email at info@hdcosmetics.nl or by phone at +31 70 444 8750. We will provide you with a return authorization number and instructions on how to return your item.

Return Guidelines

All returned items must be in their original packaging and unused. Once we receive your returned item, we will inspect it to ensure that it meets our return policy guidelines. If the item is in its original condition, we will issue a refund to your original form of payment, minus any shipping charges.

Exchanges

If you wish to exchange your item, we will process the exchange as soon as possible, based on availability.

Exceptions

Please note that any items that have been opened or used cannot be returned. Additionally, we do not accept returns on gift cards or promotional items.

Contact Us

If you have any questions or concerns about our refund and returns policy, please don’t hesitate to contact our customer service team at info@hdcosmetics.nl or by phone at +31 70 444 8750.